Delivery Information

At Teddy’s Barn, we want to make ordering your favourite vegan products for your pets as easy and convenient as possible. Below you’ll find everything you need to know about our delivery options, costs, delivery times and tracking.We currently deliver website orders within the UK only.

Delivery destinations

We currently deliver orders placed through the Teddy’s Barn website to addresses within the United Kingdom only. We are unable to accept website orders for delivery outside the UK.

How much does delivery cost?

We offer free UK delivery on all website orders over £40.

For orders under £40, delivery charges are calculated at checkout and displayed before you complete your purchase.

There are no hidden delivery charges, so you’ll always know the delivery cost before placing your order.

How long will my order take to arrive?

We aim to dispatch orders within 0–2 working days of receiving payment.Delivery times may vary depending on the delivery service and destination.

Once your order has been dispatched, delivery is subject to the courier’s estimated timescales.

Can I track my order?

We’ll provide tracking information as soon as your order is dispatched, so you can follow your parcel’s progress.

If you have any questions about your delivery or need assistance with your order, please contact us at info@teddysbarn.co.uk.

What if my order is delayed or hasn’t arrived?

If your order hasn’t arrived within the expected delivery timeframe, please contact us at info@teddysbarn.co.uk, quoting your order number.

We’ll be happy to look into the delivery and help resolve any issues.

Need help with your delivery?

For any delivery-related questions or assistance, please get in touch:

Email: info@teddysbarn.co.uk

We’re always happy to help!